All requests for refunds from ticket holders must be submitted via email to firstname.lastname@example.org (quoting the name and email address the booking was made in)
For one-day conferences and other catered events, cancellations received less than 14 days prior to the event will receive a 50% refund.*
Transfer of tickets.
Ticket holders are encouraged to gift/sell (for no profit) their ticket/s if unable to attend an event. (The individual Facebook event page – at facebook.com/maggiedentauthor – is often a good place to do this as many people who miss out on tickets post there). In this instance, please ensure you forward your ticket/s to the person you are transferring your ticket/s to via email… and ensure they know which name the ticket was booked in.
It is helpful if you can notify us of the name and email address of the new ticket holder so that we can include them in our event mailout information or forward any email
*A note about our policy: Because we are human, we understand that sometimes things go wrong and extenuating circumstances will always be considered.