Support services and helplines for teens


There are many support services and websites for adolescents who feel they need to connect with someone to help them feel safe, accepted and heard. Please call or visit:

Lifeline: 131 11 44

Kids Help Line: 1800 55 1800

Suicide Callback Service: 1300 65 94 67

National Alcohol and Other Drug Hotline: 1800 250 015 and

Some of these services also offer email or web counselling and live chat.


Also check out:

Youth Focus, an independent West Australian not-for-profit working to stop youth suicide. Youth Focus works with young people aged 12-25 to help them overcome issues associated with depression, anxiety, self-harm and suicidal thoughts through the provision of free, unlimited and professional face-to-face individual and family counselling and other mental health services.

Brave Program, an interactive online program for the prevention and treatment of child and adolescent anxiety. Also programs for parents, designed by The University of Queensland.


You must inform a person of authority if a friend is expressing feelings of being suicidal. You have a duty of care to tell someone like a parent, teacher, counsellor or chaplain.

Remember if someone’s life is in immediate danger you should call the emergency number 000 (in Australia – if you are overseas please dial appropriate number).

Otherwise, you can call Lifeline or other suicide support services to get help.